Requesting a phone number for employees and departments

New phone number for new employees

VoIP phone service is available to all university employees.

Use the Request New VoIP Service button on the right to request a new phone number for a university employee.

If a new phone is needed, see our Purchasing VoIP Desk Phones with Models and Pricing article.

New departmental phone number

A departmental phone account is designated with a departmental phone number and can be managed by one or more employees. The number is not associated with a specific individual. This service is useful for front office reception, student/hourly/temp employees, and graduate assistants. Ownership of the account can be transferred to others as staffing changes over time. 

Faculty and staff can request a UARK account for departmental email, VoIP phones, and other services, and that account can be managed as a Departmental Account Password. You will use the departmental phone account to log into the desk phone or use Microsoft Teams. Departmental phones cannot be assigned to an existing service account; a new account must be created for the phone.

Use the Request New VoIP Service button on the right to request a new departmental phone number.

Allow up to three business days to fulfill this request.

Fayetteville Policies and Procedures 964.0 Telephone Use

Request New VoIP Service Print Article

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New VoIP Phone Service
Submit a request for VoIP service for new employees, departmental phones, or common area phones (CAP).