Requesting a Common Area Phone for Campus Lobbies and Waiting Areas

A common area phone provides basic features and is typically used for courtesy phones in lobbies, waiting areas and other shared spaces. The phone number of a common area phone is not associated with a specific individual.

These phones are managed through accounts owned by IT Services.

Request a new common area phone or change the settings of a common area phone account.

Some VoIP features are not available with common area phones, including the ability to log into Microsoft Teams to make calls and customize settings such as voicemail greetings, etc.

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Campus Phone Policies
Campus Phone Policies
Purchasing VoIP Desk Phones with Models and Pricing
AudioCodes IP phones for use with the University of Arkansas VoIP phone service are available for purchase through the Tech Store.
Requesting a phone number for employees and departments
New employees should request a phone number. A departmental phone account is designated with a departmental phone number and can be managed by one or more employees. This service is useful for front office reception, student/hourly/temp employees, and graduate assistants.
Signing into Your VoIP Desk Phone
To get started with your VoIP desk phone, sign in with your UARK Office 365 account.

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New VoIP Phone Service
Submit a request for VoIP service for new employees, departmental phones, or common area phones (CAP).