Service Catalog

Categories (11)

Administrative and Business

Workday, UAConnect, Faculty Information Systems, Human Resources
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Communication and Collaboration

VoIP, Outlook, Zoom, Mobile Phones, MS Teams, SharePoint, OneDrive
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Desktop and Mobile Computing

Desktop Support, Hardware Lifecycles, Printing and Related Services, Software and Applications Distribution.
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Information Security

Azure Active Directory Administration, Secure Computing, Security Incident Response and Investigation, Security Policy Compliance
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Infrastructure

Data Center services, database management, network and connectivity management, and server and storage management.
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Professional and IT Services

Service Desk, Technology Consulting, Service Management, Service Level Agreement Management, Change Management, Operational Metrics
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Research

Specialized storage and applications, research data services, Qualtrics, RedCap, SPSS,
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Teaching and Learning

Blackboard Learn support and associated technologies
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Human Resources

Human Resources
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Financial Affairs

Financial Affairs
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Workday & User Solutions

Workday Access, Help, Reports and Integrations.
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