Service Catalog

Categories (11)

Administrative and Business

Workday, UAConnect, Faculty Information Systems, Human Resources

Communication and Collaboration

VoIP, Outlook, Zoom, Mobile Phones, MS Teams, SharePoint, OneDrive

Desktop and Mobile Computing

Desktop Support, Hardware Lifecycles, Printing and Related Services, Software and Applications Distribution.

Information Security

Azure Active Directory Administration, Secure Computing, Security Incident Response and Investigation, Security Policy Compliance

Infrastructure

Data Center services, database management, network and connectivity management, and server and storage management.

Professional and IT Services

Service Desk, Technology Consulting, Service Management, Service Level Agreement Management, Change Management, Operational Metrics

Research

Specialized storage and applications, research data services, Qualtrics, RedCap, SPSS,

Teaching and Learning

Blackboard Learn support and associated technologies

Human Resources

Human Resources

Financial Affairs

Financial Affairs

AskCommerce

Any department/RSO processing payment card transactions via a web site or Point of Sale (POS) machine is affected by the Payment Card Industry Data Security Standard (PCI DSS). Credit Card Operations is responsible for maintaining compliance with these standards for the University of Arkansas.

https://cardops.uark.edu/
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