Service Catalog

Categories (10)

Administrative and Business

Workday, UAConnect, Faculty Information Systems, Human Resources
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Communication and Collaboration

VoIP, Outlook, Zoom, Mobile Phones, MS Teams, SharePoint, OneDrive
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Desktop and Mobile Computing

Desktop Support, Hardware Lifecycles, Printing and Related Services, Software and Applications Distribution.
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Information Security

Azure Active Directory Administration, Secure Computing, Security Incident Response and Investigation, Security Policy Compliance
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Infrastructure

Data Center services, database management, network and connectivity management, and server and storage management.
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Professional and IT Services

Service Desk, Technology Consulting, Service Management, Service Level Agreement Management, Change Management, Operational Metrics
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Research

Specialized storage and applications, research data services, Qualtrics, RedCap, SPSS,
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Teaching and Learning

Blackboard Learn support and associated technologies
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Human Resources

Services that support employee recruitment, hiring, onboarding, benefits, compensation, performance management, and employee relations.
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Financial Affairs

Supports the university’s fiscal operations including budgeting, accounting, procurement, travel, payroll, and financial reporting.
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Services (6)

Electrical Engineering and Computer Science Help

Electrical Engineering and Computer Science Helpdesk Portal

Equipment Request | Student Affairs

Graduate School and International Education

GSIE

IT Enablement Request | Student Affairs

IT Enablement offers custom app and website development, as well as automated services to improve and integrate business processes in the Division of Student Affairs.

IT Enablement Support Request | Student Affairs

Student Affairs Internal

Student Affairs Internal