This service is for assessing or enabling accessibility of academic software, enterprise applications, and electronic/digital resources, and could include accessibility reviews, defining standards, analysis, and/or end-user training and awareness.
VPAT Review
If the vendor hasn't provided a VPAT blank templates are available on the site for Information Technology Industry Council (ITIC). On that page, under Resources, you will see a list of links to different VPAT templates:
- For web-based assets please use “VPAT 2.5 WCAG (November 2023) (November 01, 2023)”
- For non-web content please use “VPAT 2.5 508 (November 2023) (November 01, 2023)”
The VPAT templates are found under the heading "Resources." We recommend using the following template:
- VPAT 2.5 WCAG (November 2023) is based on Web Content Accessibility Guidelines
VPAT Score
Here is our working rubric for scoring VPATs. This is based on a rubric used by the state of Minnesota , combined with some more specific criteria that we came up with to fit our needs. Our rubric needs to balance two features of the VPAT: the number of WCAG 2.0 criteria that the vendor has marked "Supported" and the evaluation methods and documentation they include to show us that the software does indeed support these criteria.
- Provides little or no data or clearly lacks significant accessible functionality. Supports less than half the criteria with poor documentation or explanation of evaluation methods.
- Supports less than half the criteria with some evaluation/documentation. A score of 2 indicates that the vendor has determined their software has major accessibility issues.
- This is an average score. Supports 50-75% of applicable A and AA criteria with good evaluation/documentation OR supports more than 75% of the criteria with poor evaluation/documentation. Poor evaluation/documentation means that there is not enough data to be assured of accessibility or to be confident in the vendor’s ability to improve the solution’s accessibility. Supporting all criteria will get the VPAT score to a 3. Whether they get a 4 or a 5 depends on the quality of their documentation.
- Supports more than 75% of applicable A and AA criteria, and the vendor’s information indicates knowledge of how the solution supports each criterion and there is sufficient data to negotiate future improvements.
- Supports all or nearly all applicable A and AA criteria, and The vendor demonstrates extensive knowledge of accessibility and is able to illustrate how the solution supports most or all criteria. Where the solution does not support criteria, the vendor provides a documented roadmap toward future compliance.
Risk Assessment
A member of the Accessibility Team will meet via Teams with the asset owner/functional/technical lead to go through the asset survey with them.
Hands-on Testing
A hands-on review of the asset will be completed by a Digital Accessibility Team member.