Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
IT Asset Management Knowledge Articles
Change in Process – Purchase of Technology Products
Effective immediately, a new process has been implemented for placing institutional orders for IT purchases. IT asset purchases must still follow Procurement’s Technology Purchase Guidelines and university standard configurations. This new process will help the University mitigate risk and improve governance.
What is new?
- Internal Service Delivery (ISD) will no longer be utilized for Tech Store purchases.
- Workday transactions formerly entered as Internal Service Deliveries (ISD) will now be requested through the following TeamDynamix link: Requisition Request Form.
- IT Services will create the requisition from the quote or detailed product information provided in the Requisition Request Form. Requestors will receive notification of the RQ# for approval awareness.
Approved Technology Suppliers – Utilizing standard configurations, provide a quote and/or detailed model information from the following suppliers.
- CDW – Apple products
- Dell – Dell products
- B&H – Microsoft Surface products
Computer Accessories and Supplies
- Departments can continue to generate requisitions for computer accessories and supplies but must select “IT Related Purchase” as the requisition type in Workday.
If you need assistance or have any questions while we’re transitioning this process, please reach out to IT Business Operations at contract@uark.edu.
Apple, Dell and Microsoft are supported brands for IT Technology purchases. Visit the Departmental Purchases page to get started.
The IT Asset Management (ITAM) office is responsible for accepting and verifying shipments of IT assets, as well as delivering IT assets to the purchasing department.
IT asset purchases through suppliers in Workday must follow the procurement office's technology purchasing guidelines (PDF).
The Surplus Warehouse is responsible for property disposal, including the disposal of IT assets.
Before assets are sent to surplus, data sanitization is required for compliance with the Arkansas Computer and Electronic Solid Waste Management Act (1410, Arkansas Code § 25-34-101). For assistance, contact the ITAM office.
Data Sanitization Software Services