Desktop and Mobile Computing

Requests for AI Tools

College/Unit IT Support

The ITAM Device Disposal Service supports campus units with their secure surplus of data-holding technology devices. This service ensures that devices containing university data are properly tracked, securely handled, and processed in compliance with university data protection and asset management requirements.

Bomgar/Beyond Trust, Computer hardware repair and maintenance, Computer imaging management, Desktop Virtualization, Desktop/Laptop Support, Mobile Device Support.

Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.

The Technology Lifecycle Exception Request service allows departments to request continued use of university-owned devices that have reached end-of-life (EOL) but remain operationally necessary. This process ensures risks are documented, assessed, and managed consistently while maintaining accurate asset tracking and compliance.