PaymentWorks Help

This service request allows users to seek assistance with PaymentWorks-related issues, such as supplier registration, login problems, error messages, and other supplier management needs. Users can select from predefined categories to ensure their request is routed correctly and efficiently.

Common Requests Include:

  • Checking the status of a supplier registration
  • The supplier request was returned
  • Fix campus login issues with PaymentWorks (Not Supplier)
  • Updating  my supplier's information
  • My supplier is having a technical issue
  • Escalating a supplier registration

Users are encouraged to review the PaymentWorks Knowledge Base articles before submitting a request. If sensitive information such as SSN, TIN, or banking details is needed, please contact the Supplier Team directly, as this system is not designed to store secure data.

Supplier Team Directory

 
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Related Articles (1)

This article guides University of Arkansas employees on accessing and using PaymentWorks KBAs and email templates in TeamDynamix to support supplier onboarding, issue resolution, and PaymentWorks workflows with step-by-step instructions and best practices.
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