Summary
New employees should request a phone number. A departmental phone account is designated with a departmental phone number and can be managed by one or more employees. This service is useful for front office reception, student/hourly/temp employees, and graduate assistants.
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New phone number for new employees
VoIP phone service is available to all university employees.
Request a new phone number
If a new phone is needed, see our Purchasing VoIP Desk Phones with Models and Pricing article.
New departmental phone number
A departmental phone account is designated with a departmental phone number and can be managed by one or more employees. The number is not associated with a specific individual. This service is useful for front office reception, student/hourly/temp employees, and graduate assistants. Ownership of the account can be transferred to others as staffing changes over time.
Faculty and staff can request a UARK account for departmental email, VoIP phones, and other services, and that account can be managed as a Departmental Account Password. You will use the departmental phone account to log into the desk phone or use Microsoft Teams. Departmental phones cannot be assigned to an existing service account; a new account must be created for the phone.
Request a New Departmental Phone Number
Allow up to three business days to fulfill this request.