This article welcomes new team members to the Department of Business Process Management (BPM) and provides foundational context about the team’s role, culture, and ways of working. It sets expectations for collaboration, professionalism, and growth while reinforcing BPM’s mission to deliver well-governed, strategic process improvements across the university.
This article defines the roles and responsibilities within the Business Process Management (BPM) organization, including Human Capital Management (HCM) and Finance. It clarifies ownership, accountability, and role alignment to support consistent execution, effective collaboration, and well-governed business process optimization initiatives.
This article establishes the charter for the Department of Business Process Management (BPM), defining its mission, vision, values, purpose, scope of work, and governance. It clarifies BPM’s role within the Division of Finance and Administration and outlines how the department delivers strategic, governed, and sustainable process improvements across the university.
This article defines the communication norms and expectations for the Department of Business Process Management (BPM), including approved channels, professional standards, and responsibilities for timely, accurate, and respectful communication. It establishes consistent practices for stakeholder engagement, internal collaboration, and information sharing to support effective and well-governed BPM operations.
This Knowledge Base Article provides standardized definitions for key terms, acronyms, and concepts used by the Business Process Management (BPM) team. It supports shared understanding and consistency across discovery, documentation, governance, and delivery activities by establishing a common language for business process work. The glossary serves as a reference for campus partners and BPM team members to clarify expectations, roles, and terminology used throughout the BPM lifecycle.