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Creating and editing knowledge articles
The guidance in these documents concerns using correct grammar and punctuation, ensuring ADA compliance, and keeping a consistent style in TeamDynamix (TDX) knowledge base articles and service descriptions to ensure university brand integrity. Follow the guidance on headings, images, links, videos, and PDFs to maintain compliance in knowledge articles and service descriptions that you create or edit.
TDX Editor: Pasting content from Word and other sources
Using Microsoft Word to create new knowledge base articles
Knowledge Base New Article Checklist
Checklists to use when creating a new KB article or editing a KB article.
Tagging Knowledge Base Articles
How to add good tags to articles
Creating links in knowledge base articles
Creating and editing accessible links in knowledge base articles