This article outlines the standard lifecycle used by the Business Process Management (BPM) team to manage Workday projects and change requests from intake through closure. It explains each phase of the lifecycle, the purpose of that phase, and how work progresses in a structured, transparent, and auditable manner. The lifecycle ensures consistent governance, clear decision-making, and predictable outcomes for both small change requests and larger, cross-functional projects.
This article explains the purpose and structure of the Discovery Phase within the Workday Project & Change Request Lifecycle. It clarifies what discovery is and is not, outlines key activities and expected outputs, and defines roles to ensure informed, well-governed decisions before solution design or configuration begins.
This article explains how the BPM team evaluates and sequences Workday-related requests using a structured Prioritization Framework. It outlines the criteria, decision authority, and possible outcomes to ensure work is aligned with institutional impact, capacity, and risk while providing transparency into scheduling decisions.
This article defines the Quality & Readiness Standards used by the BPM team to ensure Workday-related work is accurate, complete, and ready before advancing through lifecycle phases or being deployed to Production. It outlines readiness expectations, quality checks, and accountability to support consistent delivery, reduce rework, and maintain institutional governance.