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How to create a ticket on the UARK Help Portal
- Knowledge Base
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Use the UARK Help Portal (TeamDynamix) search to find articles, services, and tags. Learn the difference between the Knowledge Base and Service Catalog and how to locate related content easily.
- Knowledge Base
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- TeamDynamix Technicians
- Knowledge Base
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- Creating & Resolving Tickets
About ticket statuses and defining automatic statuses.
- Knowledge Base
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- Creating & Resolving Tickets
How to make a ticket comment private to be used as a technician note and how to check the Feed to see if a comment was private.
- Knowledge Base
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- TeamDynamix
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- Creating & Resolving Tickets
Instructions for technicians on updating a ticket.
- Knowledge Base
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- TeamDynamix
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How to view your request and incident tickets to find the ticket ID number and other information.
- Knowledge Base
- Administrative and Business
- TeamDynamix
- TeamDynamix Technicians
- Creating & Resolving Tickets
How to create a ticket as a technician
- Knowledge Base
- Administrative and Business
- TeamDynamix
- TeamDynamix Technicians
- Knowledge Article and Service Description Guides
Knowledge base articles by TeamDynamix