TeamDynamix Technicians

Working with TeamDynamix tickets, services, knowledge articles, and more.

Categories (3)

IT Change Enablement on TeamDynamix

IT Change Enablement process for IT Services using TeamDynamix.
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Knowledge Base

Instructions and best practices for writing knowledge base articles.
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Creating & Resolving Tickets

Creating and fulfilling request tickets
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Articles (8)

Getting the TeamDynamix Mobile app

TeamDynamix Mobile includes support for Tickets, Assets, Configuration Items, People and Locations.

TeamDynamix: (TDNext) How to Add Group Members to TeamDynamix Groups

TeamDynamix group managers can use these directions to add members to a group, configure notification and management permissions, and ensure the correct staff have access to ticket assignments and communications.

TeamDynamix: (TDNext) How to Remove Group Members to TeamDynamix Groups

For group managers on how to remove a member from their TeamDynamix group.

TeamDynamix: About Dashboards

Dashboards are a reporting function within TeamDynamix that can be personalized by Technicians to optimize different types of work.

TeamDynamix: About Reports

For TDWorkManagement users who have reporting access to learn about the different reporting available per application.

Viewing the available accessibility review report

Finding available accessibility reviews

Viewing details of a custom report

Click the info icon to view the description of a custom report.

Cherwell to TeamDynamix Translator