TeamDynamix Technicians

Working with TeamDynamix tickets, services, knowledge articles, and more.

Categories (3)

IT Change Request

IT Change Enablement process for IT Services.
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Knowledge Article and Service Description Guides

Instructions for writing knowledge base articles and service descriptions, as well as style guides and word usage information.
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Creating & Resolving Tickets

Creating and fulfilling request tickets
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Articles (6)

Getting the TeamDynamix Mobile app

TeamDynamix Mobile includes support for Tickets, Assets, Configuration Items, People and Locations.

TeamDynamix: (TDNext) How to Add Group Members to TeamDynamix Groups

TeamDynamix group managers can use these directions to add members to a group, configure notification and management permissions, and ensure the correct staff have access to ticket assignments and communications.

TeamDynamix: (TDNext) How to Remove Group Members to TeamDynamix Groups

For group managers on how to remove a member from their TeamDynamix group.

Viewing the available accessibility review report

Finding available accessibility reviews

Viewing details of a custom report

Click the info icon to view the description of a custom report.

Cherwell to TeamDynamix Translator