How to use the UARK Help Portal

Audience: Students, Faculty, Staff, Public

Responsible Group: IT Training and Outreach

Overview

The UARK Help Portal is a self-service platform designed to streamline your experience with university services and support. Whether you're a student navigating academic resources, a faculty member managing courses and research, a staff member handling administrative tasks, or a parent seeking information, the Help Portal simplifies your journey through centralized access to information, services, and assistance. The UARK Help Portal uses TeamDynamix. 

Key Features

Use the UARK Help Portal to:

  1. Search for articles, services, and support forms (see screenshot below)
  2. Access the Service Catalog and view your submitted tickets (see screenshot below)
  3. Read step-by-step guides and information in the Knowledge Base (see screenshot below)

Screenshot of Help Portal

Access

Visit the UARK Help Portal at help.uark.edu.

Sign-in to get full access to the site contents.

Training

Need Help?

For assistance, contact the IT Help Desk:

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Related Articles (1)

Use the UARK Help Portal (TeamDynamix) search to find articles, services, and tags. Learn the difference between the Knowledge Base and Service Catalog and how to locate related content easily.