To help ensure that archived and internal articles are not used in tickets, their titles should have the appropriate prefix at the beginning.
Making accessible Word documents, Excel spreadsheets, PowerPoint presentations, Outlook emails, OneNote notes, InDesign files, PDFs, and forms
A usage list of words and phrases that are often misused, confused, and questioned in documentation.
The guidance in these documents concerns using correct grammar and punctuation, ensuring ADA compliance, and keeping a consistent style in TeamDynamix (TDX) knowledge base articles and service descriptions to ensure university brand integrity. Follow the guidance on headings, images, links, videos, and PDFs to maintain compliance in knowledge articles and service descriptions that you create or edit.
When creating documentation, use the standard terms for IT services assets and functions.
Glossaries, dictionaries, and acronyms
It is a violation of the Code of Computing Practices for any user to commit copyright infringement using university resources. Copyright infringement can also result in civil and criminal penalties with fines ranging from $750 to $30,000 per work infringed.
Laws and alternatives to illegal file sharing
TeamDynamix knowledge base articles and services are organized into categories with subcategories. The categories have been set up according to Educause Categories.