Requesting Auto-Attendant or Call Tree Answering for your Departmental Phone

Summary

An auto-attendant or call tree is used by departments for automatically answering incoming calls and providing a menu of options or allowing the caller to select an extension.

Body

An auto-attendant or call tree is used by departments for automatically answering incoming calls and providing a menu of options or allowing the caller to select an extension. For example, callers are prompted by an automated menu to “Press 1 for Spanish, press 2 for the administrative office or press 3 for more options.”

To get started, complete the request form. Someone from IT Services will contact you to discuss requirements and next steps.

Request Auto-Attendant or Call Tree

Details

Details

Article ID: 89
Created
Thu 12/28/23 7:26 PM
Modified
Fri 3/15/24 11:08 PM

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Request new auto-attendant, create or update auto-attendant messages for greetings and holidays, or update menu options.