Request Auto-Attendant or Call Tree Answering for your Departmental Phone
An auto-attendant or call tree is used by departments for automatically answering incoming calls and providing a menu of options or allowing the caller to select an extension. For example, callers are prompted by an automated menu to “Press 1 for Spanish, press 2 for the administrative office or press 3 for more options.”
To get started, complete the request form. Someone from IT Services will contact you to discuss requirements and next steps.
- Request New Auto-Attendant or Call Tree
- Update Auto-Attendant Greeting or Holiday Message
- Update Call Queue Members
- Update Menu Options