Desktop and Mobile Computing

Services that support access and use of university devices and related peripherals, such as desktop and mobile device support, hardware lifecycle services, printing and related services, and software and applications distribution.

Categories (6)

Endpoint Management

Endpoint management is the practice of overseeing and securing devices that connect to an organization's network, ensuring they operate efficiently, securely, and in compliance with organizational policies. These devices, known as endpoints, include desktops, laptops, smartphones, tablets, servers, and Internet of Things (IoT) devices.

Software and Applications

The university supports and provides access to many applications for students, faculty, and staff, including multimedia, productivity, accessibility, mathematics, and statistical analysis software.

Printing

General access printers are located in Tech Spot labs across campus, including Mullins Library.

File Storage

OneDrive (preferred), SharePoint, Kumo, Box, GitLab, MyDocs

Computer Labs

Tech Spot computer labs are located across campus and offer printing, charging stations and access to a wide range of software like Microsoft Office, SPSS, SAS and more.

Hardware

desktop computers, laptops, mobile devices

Articles (1)

Supporting Customers Remotely with BeyondTrust

BeyondTrust (formerly Bomgar) allows technical personnel to control multiple systems, chat with multiple end-users, and collaborate with other support representatives from their own workstations.