Getting Back into a Locked UARK Account

If you are getting an "Account Blocked" message when logging into your UARK account, your account or device could be compromised. Follow these steps to reset your password:

  1. Go to Microsoft's password reset page.
  2. Enter your @uark.edu email address in the User ID field.
  3. Use the Captcha to prove you are not a robot and then click Next.
  4. Choose "I forgot my password" to proceed with the password reset steps.
    Note: If you have issues using this site, try again using an alternative web browser or open your browser in Incognito/Private mode.

If you need assistance, contact the IT Help Desk at help.uark.edu or by calling 479-575-2905.

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Information on UARK password requirements, changing your password, and forgotten passwords.
A secure password is important for protecting your account and the university's data. To update your primary UARK account password, go to account.uark.edu.
Your UARK account allows you to securely access university services, including email, campus Wi-Fi, Blackboard, UAConnect, and more.