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Students, faculty, and staff can withdraw (cancel) a ticket they submitted at any time by signing in to the UARK Help Portal (help.uark.edu) to stop work on a request that is no longer needed or was submitted in error.

This article is for students, faculty, and staff and explains how to add a comment to an existing ticket after it has been submitted, within the UARK Help Portal (help.uark.edu), so you can share updates or additional information and help resolve your request more efficiently.

Students, faculty, and staff can use the UARK Help Portal at help.uark.edu anytime to submit service requests ensuring their issue or question is routed to the appropriate support team as quickly and accurately as possible.