Acquiring a Headset for Phone Calls and Meetings

Summary

You can use a compatible headset with your laptop, desktop computer, and/or phone or other mobile device when attending meetings and to make and receive phone calls (instead of using a desk phone) using Microsoft Teams.

Body

You can use a compatible headset with your laptop, desktop computer, and/or phone or other mobile device when attending meetings and to make and receive phone calls (instead of using a desk phone) using Microsoft Teams.

IT Services recommends the Jabra EVOLVE. Learn more about Jabra for Microsoft Teams.

Note: Any headset with a microphone should work for making and receiving VoIP phone calls. Work with your local IT support team to ensure your preferred headset is compatible.

Details

Details

Article ID: 60
Created
Wed 12/13/23 10:36 PM
Modified
Thu 9/12/24 1:21 AM

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Campus Phone Policies
Microsoft Teams is a collaboration tool as well as the default app for meetings and making and receiving phone calls. Teams is available for Windows, Mac, iOS and Android.
New employees should request a phone number. A departmental phone account is designated with a departmental phone number and can be managed by one or more employees. This service is useful for front office reception, student/hourly/temp employees, and graduate assistants.
An auto-attendant or call tree is used by departments for automatically answering incoming calls and providing a menu of options or allowing the caller to select an extension.