Overview
Audience: Students, Faculty, Staff
A YubiKey is a small physical security key used to help protect your UARK account and university systems. It provides an extra layer of protection by confirming your identity during sign‑in using a physical device you have with you. YubiKeys are used as a multi‑factor authentication (MFA) method. Unlike authentication methods that rely on phone notifications or codes, a YubiKey requires you to physically insert or tap the key during sign‑in. This makes it much harder for someone else to access your account, even if they know your password.
When is a YubiKey Required?
YubiKeys are required only when a passkey cannot be used. As the university transitions to passkeys as the primary authentication method, YubiKeys are the approved alternative MFA option. For more information on passkeys, please see the About Passkey knowledge base article.
How do I know if I Need a YubiKey?
YubiKeys are required for:
- Faculty, staff, or student employees who are unable or unwilling to use passkeys.
- Individuals who do not have access to a compatible smart phone.
- If you have a computer that does not have Bluetooth and cannot use a dongle.
Where do I get a YubiKey if I need one?
You can get a YubiKey from the IT Help Desk in the Arkansas Union. There will always be someone in the back of the computer lab from 7 AM to 5 PM, Monday through Friday. There is a limit to one key per person. The model you are given will depend on your role.
Setting Up Yubikey
You can find steps for setting up a YubiKey by viewing the Yubikey Security Key for MFA Authentication knowledge base article.
Need Help?
Need more information? Check the Related Articles or Related Services sections on this page (side or at the bottom) for additional resources that might help.
- Contact your department's Tech Partner for access issues.
- Submit an IT training request for personalized support from the IT Training and Outreach.
- (For Help Desk Use) Responsible Group: IT Training and Outreach
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