AudioCodes IP phones for use with the University of Arkansas VoIP phone service are available for purchase. Budgeting and purchasing of these devices are the responsibility of the individual department or unit.
IT Services recommends newer desk phone models that are fully compatible with Teams; however, the current legacy desk phones will continue to function with some limitations.
If your office needs additional network ports, IT Services will install a managed network switch. Request a new network drop.
VoIP phone institutional purchasing
- Visit GovConnection to view available AudioCode products.
- Locate the MFG or GovConnection part number for each of the requested products.
- Submit a Requisition Request Form including the MFG or GovConnection part numbers.
- IT Services will create the requisition from the information attached to the request form, and the requestor will receive an email with the RQ number for approval awareness.
VoIP phone models and pricing
AudioCodes C435HD
$249
The AudioCodes C435HD IP Phone can be used as a common area phone. It has a 4.3” color landscape-oriented LCD screen, detachable base, wall mount, and Teams button. Note: The 435HD IP Phone now offers the consultative transfer function.
AudioCodes C435HD IP Phone User's and Administrator's Manual (PDF)
AudioCodes C455HD
$389
The AudioCodes C455HD IP Phone can be used as a common area phone. It has a 5” landscape-oriented color touch screen and detachable base and wall mount. The 455HD IP Phone is available in the Tech Store.
AudioCodes C455HD IP Phone User's and Administrator's Manual (PDF)
AudioCodes C455HD Expansion Module
$199
The AudioCodes C455HD Expansion Module can be combined with the AudioCodes C455HD. It has a 5” portrait-oriented high resolution color touch screen . The C455HD Expansion Module is available in the Tech Store.
AudioCodes C455HD IP Phone User's and Administrator's Manual (PDF)
AudioCodes C470HD
$389
The AudioCodes C470HD IP Phone is an executive business phone with a 5.5” portrait-oriented, color touch screen with touch keys and a virtual keyboard. It also has Wi-Fi capability and Bluetooth for the headset.
AudioCodes C470HD IP Phone User’s and Administrator’s Manual (PDF)
Wireless Phone Handsets
Wireless phone handsets are not available for the current VoIP system. To replace this functionality, IT Services can help departments configure a university-owned cellphone for making and receiving VoIP phone calls.
- Order a cellphone [REQUEST] from the university. It is not necessary to select a data/voice plan since the device will be used with UARK Wi-Fi only. See Order a New Cellphone instructions to get started.
- A dedicated secondary account is required for managing device settings in Microsoft Teams. Request a secondary account.
- Once the cellphone has been provided and the secondary account has been created, contact the VoIP team to complete the configuration.