Requesting or renewing cell phone service and ordering new cell phones

Most university employees are not eligible for university-provided cellular service.

Approval

Before getting started with cellphone service at the university, you must be approved through a Cell Phone Request

Reassigned phones

If a phone is being reassigned and does not need a new plan or phone, select "Device Not Listed - Need assistance" for Device. 

Contract

All users have a 2-year contract and will not be eligible for 100% discount prices for upgrade until 15 months after the last purchase of a device. Upgrade purchase before the 15th month will have a lower discount pricing for the device.

The use of university-provided cellular services and equipment requires annual approval, ending June 30 of each fiscal year. 

International calling

An International Day Pass allows the user to make calls outside of the United States. There is no charge unless the service is used.

For more information, see: 

Note: Travel by cruise ship requires a supplemental plan. Contact cellordr@uark.edu to request the supplemental plan. 

Bulk requests

If you need to submit a cellular service request on behalf of multiple users, complete the bulk approvals form at 3061-bulk-justification.pdf (uark.edu) and then attach the form to a new cellular communication request.

Support

Email university cell phone questions to: cellordr@uark.edu

Fayetteville Policies and Procedures 306.1: Cellular Communications

Fayetteville Policies and Procedures 936.0: Mobile Device Security

Print Article

Related Articles (1)

Wireless phone handsets are not available for the current VoIP system. To replace this functionality, IT Services can help departments configure a university-owned cellphone for making and receiving VoIP phone calls.