About Microsoft Viva Engage

Audience: Students, Faculty, Staff

Responsible Group: IT Training and Outreach

Overview

Microsoft Viva Engage is a communication and engagement app within Microsoft 365 that functions much like popular social media platforms. It allows users to post updates, join or create communities (similar to Facebook groups), and participate in open or private discussions.  Engage makes it easy to stay informed, collaborate, and connect across campus. By mirroring familiar social media standards, it encourages inclusion, strengthens professional and academic relationships, and provides a dynamic alternative to long email threads.

Note: Viva Engage is discoverable. Meaning that any @uark.edu account holder can search for topics, Q&A, or communities on Viva Engage.  If you want your discussion board to be discoverable, we recommend to use Viva Engage and create a Community instead of Microsoft Teams.

Key Features

  • Communities: Create and join interest-based or departmental groups.
  • Storylines: Share personal and academic or professional updates across Microsoft 365.
  • Announcements: Broadcast important messages to entire communities.
  • Virtual Events: Participate in live video events with interactive Q&A.
  • Analytics: Gain insights into engagement and community health.
  • Communication: Facilitate open dialogue between campus leaders and community members.
  • AI-powered Q&A: Crowdsource solutions and connect with experts.
Tip:  Viva Engage is integrated into Microsoft Teams, making it easy to access and participate in communities without switching platforms.

Access

You can access Viva Engage from a web browser, desktop application, or mobile device. Be sure to log in using your @uark.edu email address.

Web App (Desktop)

  1. Visit myapps.microsoft.com.
  2. Sign in using your @uark.edu credentials.
  3. Select the Engage logo. Note: The myapps dashboard is customizable and may not be listed alphabetically. 
  4. You will be redirected to Viva Engage browser app. 

Integrated in Microsoft Teams (Desktop app)

Desktop App

These directions must be followed using Microsoft Edge browser: Install the Viva Engage app in Microsoft Edge

Mobile App

Download Engage from the following app stores and log in using your @uark.edu account:

Training

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Viva Engage: Community admin etiquette expectations
Viva Engage Community Etiquette Expectations provide guidelines to ensure conversations remain respectful, professional, inclusive, and aligned with university values to foster a collaborative and welcoming environment.
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This article provides an overview of user roles, permissions, and etiquette expectations within Viva Engage communities at UARK. It explains the differences between general users, community admins, and all UARK users in terms of access and capabilities. The article emphasizes respectful and professional communication, privacy protection, and appropriate content sharing to maintain a positive and inclusive environment. Users are also encouraged to report inappropriate content to community admins.

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