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New employees should request a phone number. A departmental phone account is designated with a departmental phone number and can be managed by one or more employees. This service is useful for front office reception, student/hourly/temp employees, and graduate assistants.
When items are received at the ITAM office, they are tagged and delivered to the requestor, typically within 48 hours.
Most faculty and staff with desk phones have the AudioCodes 405HD (standard phone) and 445HD (admin phone) models. These instructions apply to legacy AudioCodes 405/445HD desk phones models.