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This article is for Technicians who are new to filling out a Change Request on TeamDynamix by completing and submitting a change form. It details what is required and expected for each form field.
This article explains how Technicians access and submit a Change Request form in TeamDynamix through the Change Calendar to ensure IT changes are reviewed, approved, scheduled, and implemented with minimal risk and service disruption.
For IT technicians and stakeholders, this article explains how the automated Change Enablement workflow in TeamDynamix progresses from submission to closure, including key decision points and who is responsible at each step to ensure changes are reviewed, approved, implemented, and documented correctly.
For technicians implementing approved changes in TeamDynamix, this article explains how to update the deployment task as complete so the workflow can move to results recording and the change can be properly closed.
This article describes the Change Enablement process.