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Checklists to use when creating a new KB article or editing a KB article.

Use Related Articles and Related Services to display links to related articles and services on the right side of the article or service, and select to display a service request button in the article.

The guidance in these documents concerns using correct grammar and punctuation, ensuring ADA compliance, and keeping a consistent style in TeamDynamix (TDX) knowledge base articles and service descriptions to ensure university brand integrity. Follow the guidance on headings, images, links, videos, and PDFs to maintain compliance in knowledge articles and service descriptions that you create or edit.

Buttons can be used for logging into systems and for downloading files.

If an article has multiple sections, it will benefit from a table of contents.