Using the University’s UARK Wi-Fi

The UARK Wi-Fi network is the most reliable, widespread, and secure network to connect to on campus. Use your UARK username and password as credentials to connect to the UARK Wi-Fi. 

NOTE: If you are having difficulties connecting to UARK Wi-Fi, a common troubleshooting practice is to Forget the network on your device and reconnect to the network. 

NOTE: If you live in a residence hall on campus and are trying to connect to a Wi-Fi or wired network, please follow the directions on the ResNet site for Housing IT assistance.

Windows | Mac | iPhone | Android | Windows Mobile Phone | Ubuntu

Windows 11

  1. Select the Network icon or the Wi-Fi icon in the notification area on the taskbar.

  2. Select the > icon next to the Wi-Fi icon to see a list of available networks.

  3. Select UARK Wi-Fi.

  4. Check the box "Connect automatically".

  5. Select Connect.

  6. Type in your UARK username and password.

  7. Select OK. 

NOTE: If you are having difficulties connecting to UARK Wi-Fi, a common troubleshooting practice is to Forget the network on your device and reconnect to the network. 

Windows 10 

  1. Open the Start Menu and Select Settings.

  2. Select Network & Internet and select UARK Wi-Fi.

  3. Select Connect.

  4. Type in your UARK username and password.

  5. Select OK.

Troubleshooting Windows 10

NOTE: If you are having difficulties connecting to UARK Wi-Fi, a common troubleshooting practice is to Forget the network on your device and reconnect to the network. 

  1. Open the Start menu and click Settings.
  2. Click the "Network & Internet" icon. Click "Manage Wi-Fi settings."
  3. Select the wireless network and click Forget.

To create a new connection, click Add and continue with the steps above starting at step 2.

Windows 8

  1. Open the Start Menu.

  2. Mouse over the bottom right corner of the screen, and Select Settings.

  3. Select the wireless network connection icon and select UARK Wi-Fi.

  4. Follow the on-screen instructions, and accept security certificates when prompted.

Troubleshooting Windows 8

NOTE: If you are having difficulties connecting to UARK Wi-Fi, a common troubleshooting practice is to Forget the network on your device and reconnect to the network. 

  1. Open the Start menu. Mouse over or swipe in from the upper right corner of the screen, and click Settings. 
  2. Click the Network icon.
  3. Right-click the wireless network, and click "Forget this network."

To create a new connection, click Add and continue with the steps above starting at step 3.

Windows 7

Warning: Before creating your Wi-Fi connection in Windows 7, make sure all Windows updates are installed.

Note: Due to possible issues with Windows 7, users are required to add university wireless networks manually.

Add Wi-Fi Network

  1. Open the Start menu and Select Control Panel.

  2. Select Network and Internet. Select Network and Sharing Center.

  3. Select Manage Wireless Networks. Select Add.

  4. Select Manually create a network profile, and enter UARK Wi-Fi in the Network name field.

  5. Select WPA2-Enterprise from the Security type drop-down menu. Select Next.

  6. Select Change connection settings. Open the Security tab and Select Settings.

  7. Make sure Validate server certificate is checked. Check the Connect to these servers box and enter wifiauth.uark.edu in the field.

  8. Check the Add Trust External CA Root box under the Trusted Root Certification Authorities.

  9. Select Configure under Select Authentication Method. Uncheck the box. Select OK. Select OK again.

  10. Select Advanced settings. Check the Specify authentication mode box. Select User authentication from the drop-down menu.

  11. Select OK. Select OK. Select Close.

  12. Select the wireless connection icon in the Windows system tray. Select UARK Wi-Fi, and Select Connect.

  13. Enter your UARK username and password. Select OK.

Troubleshooting Windows 7

NOTE: If you are having difficulties connecting to UARK Wi-Fi, a common troubleshooting practice is to Forget the network on your device and reconnect to the network. 

  1. Open the Start menu, and click Control Panel.
  2. Click "Network and Internet." Click "Network Sharing Center."
  3. Click "Manage Wireless Networks."
  4. Highlight the wireless network and right-click.
  5. Click Remove Network. Click Yes.

To create a new connection, click Add and continue with the steps above starting at step 4.

MacOS

  1. Select the Airport icon in the upper right corner.

  2. Select UARK Wi-Fi from the list of available networks.

  3. Enter your UARK username and password.

  4. When prompted to accept the certificate, select Continue. Enter your system's keychain password and, select OK.

Troubleshooting MacOS

NOTE: If you are having difficulties connecting to UARK Wi-Fi, a common troubleshooting practice is to Forget the network on your device and reconnect to the network. 

  1. Open System Preferences from the Apple menu. Click Network.
  2. Select the wireless network from the drop-down menu and click Advanced.
  3. Highlight the wireless network and click (-) to remove the connection. Click OK. Click Apply.

Follow the setup instructions above to create a new connection.

iPhone

  1. Tap Settings.

  2. Tap Wi-Fi. Tap On.

  3. Select UARK Wi-Fi from the list of available networks.

  4. Enter your UARK username and password.

  5. Tap Join.

  6. Select Trust, if you get a certificate warning.

Troubleshooting iPhone

NOTE: If you are having difficulties connecting to UARK Wi-Fi, a common troubleshooting practice is to Forget the network on your device and reconnect to the network. 

Troubleshooting Note: If you are experiencing problems connecting, remove the connection profile from your device and create a new one. To remove the connection:

  1. Open Settings. Select Wi-Fi.

  2. Select the Info icon to the right of the wireless network.

  3. Select Forget this Network.

Follow the setup instructions above to create a new connection.

Android

Android is used across a variety of devices, each with slightly different ways of setting up a Wi-Fi network. If you are experiencing issues setting up UARK Wi-Fi on an Android device, use the settings provided below.

Select UARK Wi-Fi from the list of available networks. Open the Wi-Fi advanced settings menu and select the following security settings:

  • Security: 802.1x EAP

  • EAP Method/Authentication: PEAP

  • Phase 2 Authentication: MSCHAPv2

  • CA Certificate: Do not validate

  • Domain: uark.edu

  • Identity: Your UARK username

  • Anonymous Identity: Leave blank

  • Password: Your UARK password

Troubleshooting Android

​​​​​​​NOTE: If you are having difficulties connecting to UARK Wi-Fi, a common troubleshooting practice is to Forget the network on your device and reconnect to the network. 

Windows Mobile Phone

  1. On Start, flick left to view the App list.

  2. Select Settings.

  3. Select Wi-Fi. Set Wi-Fi networking to On.

  4. Ensure the Notify me when new networks are found box is checked.

  5. Select UARK Wi-Fi from the list of available networks.

  6. Enter your UARK username and password.

  7. Select Done.

Troubleshooting Windows Mobile Phone

​​​​​​​NOTE: If you are having difficulties connecting to UARK Wi-Fi, a common troubleshooting practice is to Forget the network on your device and reconnect to the network. 

  1. Select Start and then select Settings.

  2. Select the Connections tab and select Wireless Manager.

  3. Select Menu, and select Wi-Fi Settings.

  4. Select the wireless profile to be deleted. Select Menu and select Remove Settings.

Follow the setup instructions above to create a new connection.

Ubuntu

The following instructions provide the security settings for connecting to UARK Wi-Fi in the Linux operating system Ubuntu.

  1. In the Wireless Network Authentication window's Wireless Security tab, choose the following settings:

    • Wireless security: WPA and WPA2 Enterprise

    • Authentication: Protected EAP (PEAP)

    • Anonymous identity: leave blank

    • CA certificate: (None)

    • PEAP version: Automatic

    • Inner authentication: MSCHAPv2

  2. Enter your UARK username and password.

  3. Select Connect. A warning that you have not chosen a certificate authority will appear. Select Ignore.

Note: You may be prompted to enter a new keyring password. Create a keyring password, and Select OK.

Troubleshooting Ubuntu

​​​​​​​NOTE: If you are having difficulties connecting to UARK Wi-Fi, a common troubleshooting practice is to Forget the network on your device and reconnect to the network. 

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