How to Modify or Cancel an Accommodated Testing Appointment

It's important to cancel or reschedule your appointments in a timely manner to avoid a no-show.

Modifying an exam appointment is the appropriate method of rescheduling an exam instead of canceling and creating a new appointment. Remember, registration deadlines still apply when changing an appointment.

Log in to the Accommodations Portal

1. Visit the Testing Services website.
2. Click the Accommodations Portal link in the Accommodated Testing section.
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3. Log into the Accommodations Portal (AIM) with your UARK credentials.
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Navigate to the Exam you would like to Modify or Cancel

1. Click the link for Alternative Testing under Accommodations in the left menu.
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2. Scroll down to the Upcoming Exams Scheduled section and click View next to the exam you would like to modify or cancel
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3. Next, you can modify if you need to update the appointment date or time. Do not cancel and make a new appointment. Only cancel your appointment if you no longer need to take the exam.

Modify Your Appointment

To modify the appointment.

1. In the Exam Details page, you can update the request in the Exam Request section.
2. Select a new date or time.
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3. After making any necessary changes, click the Update Exam Request button at the bottom of the page.
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4. You're all set! You will receive a confirmation email after the update has been approved.

Cancel Your Appointment

To cancel your appointment.

1. Click the Cancel Exam Request header to expand the section.
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2. Select a Cancellation Reason from the drop-down menu.
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3. Click the Cancel Exam Request button to submit.