Making Approvals and Entering Worktags for AI Tool Requests

Approval Instructions

  1. Select the top link in the standardized email, or select My Approvals from this article. 
    Email notification from the University of Arkansas about a service request. The subject line reads: 'Service Request #87811: AI Tools Requests New Step Assignment.' The body explains the assigned approval step and provides several action links.
  2. Select Approve or Reject.
    • Approve will move the request forward to the Business Officer on file for the department.
    • Reject will terminate the request and send a notification to the requestor letting them know their request has been denied.
    • If you have questions before approving or rejecting, you can contact the requestor directly or leave a comment on the ticket by replying to the email.
    Web interface showing the Current Workflow Step for a service request, with Approve, Reject, and Re-send Notification buttons.
  3. Leave a comment.
    • You are required to leave a comment for approval actions:
      • If providing the Worktag, enter it in the comments. You must include the "WT:" before the start of the number. Once entered select Save.
      • If rejecting, leave a short description of the reason and then select Save.
      • If approving but the Worktag is already complete (or will be completed by a Business Officer), enter your initials and select Save.
    Webpage titled Current Workflow Step – Approve. A text box labeled Comments contains the entry “WT: SP123456.” Below are two buttons: Save (red with white floppy disk icon) and Cancel (red with white X icon). The footer shows links: Powered by TeamDynamix and Site Map.