Utilizing Domain Name Services

IT Services provides domain name services including the ability to add or change domain names, request vanity DNS for hosted websites, and manage workstations and printers.

IT Services Domain Name Services (DNS) Policy

Manual Configuration

Campus DNS servers are configured automatically on most devices using DHCP. Devices that are using static IPs or are not using DHCP must be configured with the following:

  IPv4 IPv6
Primary DNS 10.210.0.10 2604:fc00:c:210:10
Secondary DNS 10.210.1.10 2604:fc00:dc:210:1:10

Dynamic DNS

DHCP-enabled systems automatically generate a DNS record in the ddns.uark.edu zone based on the hostname. Devices with static configurations may require an update to the DNS record. The hostname configured on the system should match the desired DNS name.

Request Website DNS

Add or Change Domain Names

Updates to records in the ddns.uark.edu zone must come from the department's tech support by changing the record in Infoblox (ipam.uark.edu). Access to IPAM requires using the campus VPN, even when on campus.

Request Records in the uark.edu Zone

All uark.edu zone updates are subject to University Relations approval. Updates to existing records are approved at noon and 5 p.m. by the on-call network engineer.

Hosted Websites

A vanity DNS is a specialized or individualized name used in the URL, such as mydepartment.uark.edu. Vanity DNS address for university hosted websites can be requested.

Request Vanity DNS

Note: Some university hosting services allow a DNS name request for your website as part of the web hosting request process. Other hosting services will require that you set up the hosting before submitting a domain name request.

Workstations and Printers

A DNS alias for a desktop system can simplify working remotely by making the name easier to remember. An alias is also useful if you are on an IP network where the IP numbers change periodically.

Attention: IT Services strongly recommends that all printers be referenced by DNS alias rather than a direct IP address. This is critical on networks using the Network Registration System.

External DNS

For security reasons, access to outside DNS servers like Google DNS or Open DNS is not allowed.

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Related Articles (5)

CNAME records are aliases for existing A or AAAA records, and can stand alone or as part of a host record. In the Infoblox GUI, the terms “CNAME” and “alias” are used interchangeably. All changes to records in Infoblox go through a workflow approval process to ensure data integrity.
Host records consolidate DNS, DHCP and IP address information in single place. A single host record is equivalent to creating A, PTR, and CNAME resource records for an IPv4 address. Host records should be used to provide a static IP to a system.
Every computer on the internet is assigned a numerical IP address.
With an active internet connection, you can find the DNS entry for your computer or site.
Infoblox is the campus DNS and DHCP management system. Access to Infoblox for departmental technicians is provided after completion of a training session offered by IT Services.

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Request a new website on the university's Modern Campus or WordPress platform.
Report issues on public websites including directory.uark.edu
Request a temporary redirect for a website that has moved or a vanity/marketing redirect.
Support or training for managers of public websites
Request review and publication of new websites