User Acceptance Testing (UAT) is a critical phase in the development and implementation of new systems or processes. It involves real users testing the system to ensure it meets the required specifications and is ready for deployment. Closing UAT requires clear communication to ensure testers are acknowledged for their contributions, provided with next steps, and encouraged to offer any final feedback. This article provides a template for closing UAT communication to testers.
Purpose
The purpose of this email template is to guide project leads or administrators in crafting a professional and comprehensive message when closing User Acceptance Testing. This template ensures that testers are thanked for their contributions, informed about the next steps, and given an opportunity to provide final feedback. Proper communication during the UAT closure is essential for gathering valuable insights and ensuring a smooth transition to the final implementation phase.
Template Link
Template: User Acceptance Testing Wrap-Up Survey
Email Template: Closing UAT
Subject: Closing UAT for [Name of Process or System]
Dear [Tester’s Name],
I want to extend my sincere thanks for your invaluable contribution as a User Acceptance Tester. Your insights and feedback have been crucial to the success of this initiative.
Please take a few minutes to complete the UAT Wrap-Up Survey by the close of business on [Enter Date]. Your responses will provide us with a thorough understanding of your experience and help us enhance our processes moving forward.
As a reminder, the feedback/defect collection period will also end at the close of business on [Enter Date]. While providing additional feedback is optional, we encourage you to share any further thoughts or observations that may arise. You can submit this feedback via the Defect Tracker in the Teams Channel. If you encounter any issues with the tracker, feel free to email me directly. Additionally, UASYS5 will remain accessible for you to review the process at your convenience, and instructional materials are available in the Teams Channel.
Your feedback will be reviewed by our functional leadership team, and any necessary updates will be made before we move forward with implementing the process in Workday.
We are currently preparing training materials that will offer clear guidance on the new Workday process and developing related reports. We are also organizing office hour sessions to help you effectively interpret policy requirements and navigate the Workday process.
Once again, thank you for your dedication and partnership in this project. If you have any questions, concerns, or additional feedback, please don’t hesitate to reach out.