Ideal Logic Registration Lifecycle Workflow
Audience: Program Administrators
Responsible Group: IT Training and Outreach
Overview
Program Administrators use Ideal Logic to manage the full lifecycle of a program registration—from the moment a participant begins registering through attendance tracking and reporting.
Understanding how these steps connect helps administrators work more efficiently and maintain accurate program records. Most administrative actions follow a predictable workflow: registrations are created, occasionally edited or canceled, financial adjustments may occur, attendance is recorded during the event, and reports are generated afterward.
This article provides a visual overview of the Ideal Logic registration lifecycle and links to the step-by-step procedures used at each stage.

Key Features

Registration Lifecycle Workflow
The registration lifecycle typically follows this sequence:
Participant Begins Registration
│
▼
Registration Submitted or Completed by Administrator
│
▼
Registration Management
(Edit Registration if needed)
│
├────────► Cancel Registration
│ │
│ ▼
│ Record Refund (if applicable)
│
▼
Event Preparation
(Generate Rosters / Reports)
│
▼
Event Occurs
(Take Attendance)
│
▼
Post-Event Reporting
(Export Data or Generate Reports)
Stage 1: Registration Creation
A participant registers for a program or an administrator completes a registration on their behalf.
If registering on their behalf, you cannot enter credit card information on their behalf. The customer has to login to make their payment.
Related KBA:

Stage 2: Registration Management
Administrators review registrations and update participant information if needed.
Related KBA:

Stage 3: Registration Changes or Cancellations
If a participant withdraws from a program, administrators cancel the registration and may record a refund if payment was made.
Related KBAs:

Stage 4: Event Preparation
Before the event occurs, administrators often generate rosters, check-in sheets, or other operational reports.
Related KBA:

Stage 5: Attendance Tracking
During or after the event, administrators record attendance to document participation.
Related KBA:

Stage 6: Reporting and Data Export
After the event, administrators may export data or generate reports for analysis or record-keeping.
Related KBA:


Access
Ideal Logic is accessed through the administrator portal provided by your department or program.
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Open your web browser.
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Navigate to your program’s Ideal Logic administrator portal.
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Sign in using your administrator credentials.

Training
Recommended training order for new Program Administrators:
-
Ideal Logic Program Administrator Quick Start Guide
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About the Ideal Logic Program Administrator Dashboard
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How to Start or Complete a Registration
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How to Edit a Registration
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How to Cancel a Registration
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How to Record a Refund
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How to Add an Administrative Adjustment
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How to Generate Printable Reports
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How to Take Attendance
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How to Export Data to Spreadsheets

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