Outages, Incidents, and Help

If you are needing help with creating and exporting CASHNet Reports, please select Request CASHNet Reporting Help

If you are needing help with an existing event/conference/camp registration, please select Request Event Registration Help

If there is an outage with a payment site or any PCI technology across campus, such as: 

  • Payment web page not accepting payments or giving errors.
  • Physical terminal not functioning properly/accepting payments
  • Outage with any equipment apart of the dining halls/Chartwells

please select Report an Outage

If there is a security or tampering issue related to any PCI equipment across campus, please select Report an Incident