LinkedIn Learning: How to Access AI Coaching Chat

For all @uark.edu account holders this explains what AI-Powered Coaching in LinkedIn Learning is, where to find it, and how learners can use AI Coaching features to personalize learning, practice workplace skills, and receive real-time guidance while taking courses.

Overview

Audience: Students, Faculty, Staff

AI-Powered Coaching is an artificial intelligence feature within LinkedIn Learning that helps learners discover content, receive personalized recommendations, ask questions about learning topics, and interact with AI-generated coaching while learning. AI Coaching supports “learning in the flow of work” by helping users better understand concepts, apply skills to real-world situations, and practice professional communication scenarios.

AI Coaching can be accessed from multiple locations within LinkedIn Learning:

• AI Coaching option in the left-navigation menu
• Search bar within LinkedIn Learning - it is automatically turned on in the Search
• During video playback while watching supported LinkedIn Learning courses - it automatically appears as a left panel when used in desktop view

The AI experience uses LinkedIn profile information, learning history, followed skills, and course transcript data to personalize responses and recommendations.

Key Features

• Personalized learning recommendations based on job role, career goals, skills, and learning history
• AI-generated explanations and summaries for learning concepts and course content
• Interactive course assistance during supported video lessons
• Real-world examples and contextual guidance related to workplace situations
• AI-powered coaching conversations to help reinforce learning and understanding
• Integrated learning support without leaving the course experience
• Role-play and communication practice for professional workplace scenarios

Access

You can access LinkedIn Learning AI Coaching from a web browser or mobile device using your @uark.edu account.

Step 1: Log into LinkedIn Learning

Access the directions from this article, How to Log On to LinkedIn Learning.

Step 2: Access AI Coaching

Option A: From the Left Navigation Menu (desktop)

1. Once logged into LinkedIn learning, locate the left-side navigation menu.
2. Select AI Coaching or the AI Coaching sparkle icon.
    
3. Type a question, topic, or skill you want help learning.

Examples:

• “Help me learn project management basics.”
• “Recommend leadership courses for first-time managers.”
• “Explain change management in simple terms.”

Option B: From the Search Bar (desktop)

1. Once logged into LinkedIn learning, locate the Search bar on the top of the page.
2. Select the Search or Search bar at the top of LinkedIn Learning.
3. Enter a a learning topic or question.
4. Review AI-powered recommendations and suggested learning content. This will be listed above the search results.

The AI may provide:

• Course recommendations
• Learning paths
• Suggested skills
• Summaries and explanations

Option C: During a Course Video

1. Open a LinkedIn Learning course.
2. Start playing a course video.
3. Select the AI Coaching sparkle icon located in the lower-right area of the video player.
   
4. The AI Coaching panel will open on the right side of the screen.
   
5. Ask questions related to the course content.

Examples:

• “Summarize this lesson.”
• “Give me a real-world example.”
• “Explain this concept differently.”
• “What are the key takeaways?”

The AI uses course transcript information and learning context to provide responses related to the current lesson.

Option D: From the Mobile App

1. Open a LinkedIn Learning app.
2. From the homepage, select the AI Coaching sparkle to open the chat.
   
3. Enter a a learning topic or question, then review result. 

How AI Coaching Personalizes Learning

LinkedIn Learning AI Coaching may personalize responses using:

• Your LinkedIn profile information
• Job title and role
• Followed skills
• Learning history
• Career goals
• Recently watched courses

This allows the AI to tailor recommendations and explanations to different learner roles and experience levels.

Best Practices

• Use clear questions for more accurate responses.
• Ask follow-up questions to deepen understanding.
• Use AI Coaching during courses to reinforce learning immediately.
• Combine AI Coaching with hands-on practice and note-taking.
• Review recommended courses and learning paths for skill development.

Training

• LinkedIn Learning: LinkedIn Learning
• LinkedIn Learning Support: LinkedIn Learning Help Center
• LinkedIn Learning Resource: AI-Powered Coaching Overview

Need Help?

• Submit a UARK IT Help ticket for access issues.
• Submit an IT training request for personalized support from IT Training and Outreach.
• (For Help Desk Use) Responsible Group: IT Training and Outreach

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