Body
1] Microsoft Outlook Online
- Go to Outlook.office.com and sign-in with your UARK account
- Click on the gear-looking icon on top-right, and then click on View all Outlook settings link
- Next, click on Junk Email. Here, you can configure Safe Senders List
- You have three sections here
- Blocked senders and domains
- Safe Senders and domain
- Safe Mailing List
- To add someone to Safe senders list, under Safe Senders and domain, click on Add button
- Type the email address and hit enter. The email will be included in the safe list, and those emails will be directly in the Inbox.
- To delete, use the recycle bin icon, and to edit, use the Pencil icon.
How to quickly add someone to Outlook Safe Senders List
If you know an email is incorrectly marked as spam, then you can add it instantly to the safe list.
- Open the Email, and click on the three horizontal dots next to forward, replay action.
- In the menu, look for the option which says—Add to Safe Senders
- Click on it, and it will be included in the list.
2] Office 365 Outlook
Office 365 Outlook is a desktop app, and the setting is a little different compared to the online version. However, before we go ahead, let’s understand one simple thing.
Here we can configure multiple mailboxes or email IDs, and junk rules or Safe Senders List rules can be different for each of them. I tried, but I don’t see any global rule that can be applied to all the mailboxes. So, if the same email ID should be included in the Safe Sender List, you can configure it for one mailbox, export it, and then import it for another one—more in the post at the end.
- Launch Outlook & select an email account listed on the left pane.
- Under the Home ribbon, in the Delete section, locate the Junk option. Click on it, and select Junk Email options
- It will open the Junk Email options for that account. Switch to Safe Recipients
- Click on the Add button. Here, you can either enter the exact email ID or if it is a domain, add @domain.com
- Click on the OK button and Apply it.
Now any email from that sender or domain will not go to the Junk folder.
How to quickly add someone to safe senders list
There is a quicker way to add someone to the safe sender’s list. If you saw an email in the junk folder, and want to make it safe, follow this method.
- Select the email
- Click on Junk in the ribbon menu and you can choose between four options
- Block Sender (not applicable here)
- Never Block Sender
- Never Block the Sender’s domain
- Never Block this group or mailing list
You will receive a prompt that the send “abs@abc.com” has been added to your Safe Senders List. Click OK and you are done.
NOTE: Email that is detected as high confidence phish will always be sent to quarantine. A release must always be requested.