DRAFT: Enterprise Architecture Charter

Summary

Enterprise Architecture provides a shared framework for documenting, connecting, and guiding technology change at the University of Arkansas. By maintaining standards, patterns, reference architectures, and architecture practices, EA helps the university learn from technology decisions, reduce duplication, and scale innovation responsibly.

Body

Purpose

Enterprise Architecture exists to help the University of Arkansas make better technology decisions by connecting people, ideas, services, data, and institutional requirements.

Enterprise Architecture promotes informed decision-making by documenting standards, patterns, and architectural guidance while enabling innovation through collaboration, visibility, and reuse.

Enterprise Architecture connects emerging ideas to existing institutional knowledge, standards, and obligations so innovation can scale safely and sustainably.

Enterprise Architecture recognizes that technology innovation can originate anywhere in the university. Architecture exists to help the institution learn from those innovations and apply lessons broadly rather than repeatedly solving the same problems.


Mission

Enable the university to adopt, evolve, and operate technology solutions in a way that is:

  • Secure
  • Supportable
  • Sustainable
  • Reusable
  • Cost-conscious
  • Aligned with university goals

Enterprise Architecture supports technology decision-making without unnecessarily delaying innovation.


What Enterprise Architecture Does

Enterprise Architecture serves three primary functions.

Curators

Enterprise Architecture curates institutional technology knowledge.

Examples include:

  • Architecture principles
  • Standards
  • Patterns
  • Reference architectures
  • Architecture Decision Records (ADRs)
  • Roadmaps

The goal is to document decisions, lessons learned, and reusable approaches so knowledge can be shared across the institution.


Connectors

Enterprise Architecture connects people and ideas.

Examples include:

  • Connecting projects to existing services
  • Connecting teams to subject matter experts
  • Connecting solutions to university policies
  • Connecting innovation efforts to existing investments

Architecture helps people find the right conversations earlier.


Accelerators

Enterprise Architecture helps reduce unnecessary friction.

Examples include:

  • Recommending proven patterns
  • Identifying reusable solutions
  • Clarifying requirements
  • Reducing duplicate effort
  • Helping teams move from idea to implementation

The goal is not to say "no."

The goal is to help teams get to "yes" more quickly and with fewer surprises.


Scope

Enterprise Architecture focuses on:

  • Technology strategy
  • Technology capabilities
  • Architecture standards
  • Technology patterns
  • Reference architectures
  • Shared services alignment
  • Technology roadmaps
  • Cross-functional technology coordination

Enterprise Architecture may provide guidance regarding:

  • Cloud
  • Artificial Intelligence
  • Identity
  • Integrations
  • Data
  • Enterprise systems
  • Shared technology capabilities

University systems and information already operate under numerous institutional, regulatory, contractual, security, and data management obligations, regardless of the technology used. Enterprise Architecture helps connect those requirements to implementation decisions.


Out of Scope

Enterprise Architecture does not:

  • Approve funding
  • Own projects
  • Own business priorities
  • Replace existing governance processes
  • Replace security governance
  • Replace privacy governance
  • Replace procurement authority
  • Replace operational ownership

Enterprise Architecture provides guidance and visibility.

Operational and business decisions remain with the appropriate stakeholders.


Architecture Practices

Enterprise Architecture organizes architecture knowledge through practices.

Practices are focused on architecture stewardship rather than operational ownership.

Initial practices include:

  • Cloud Practice
  • AI Practice
  • Identity Practice

Additional practices may be established as organizational needs evolve.


Practices and Services

Architecture practices and operational services serve different purposes.

Practices

Practices steward:

  • Standards
  • Patterns
  • Reference Architectures
  • ADRs
  • Roadmaps
  • Guidance

Services

Services provide technology capabilities.

Examples include:

  • Hosting services
  • AI platform services
  • Identity services
  • Integration services

A practice may inform one or more services.

A service may be influenced by multiple practices.

Practice stewardship does not imply operational ownership of a service.

Operational ownership of a service does not imply stewardship of a practice.

The same individual may perform both roles when appropriate.


Stewardship Model

Enterprise Architecture is maintained through a stewardship model.

Enterprise Architecture practices are stewarded by subject matter experts and contributors drawn from across the organization. Stewardship responsibilities may be assigned through primary job duties, partial FTE allocation, service ownership responsibilities, special assignments, or other management-approved responsibilities.

The purpose of stewardship is to ensure that architecture knowledge survives organizational, staffing, and technology changes.


Roles

Enterprise Architecture Steward

The Enterprise Architecture Steward is responsible for:

  • Maintaining the Enterprise Architecture Framework
  • Maintaining this Charter
  • Coordinating architecture practices
  • Curating architecture artifacts
  • Promoting architecture adoption

The Enterprise Architecture Steward serves as the primary coordinator of the architecture capability.


Practice Steward

Each architecture practice should have a named Practice Steward.

Practice Stewards are responsible for:

  • Practice roadmap
  • Standards
  • Patterns
  • Reference architectures
  • ADRs
  • Practice documentation

A practice should normally have a single steward to ensure accountability.


Practice Contributor

Practice Contributors provide expertise, experience, review, and support to a practice.

Contributors may participate on an ongoing basis or for specific initiatives.


Participation Expectations

Architecture stewardship is part of normal organizational responsibilities and does not require dedicated architecture positions.

Typical participation ranges:

Role Monthly Commitment
Practice Contributor 2–8 hours
Practice Steward 8–16 hours
Enterprise Architecture Steward      15-30 hours

Actual participation is determined by organizational need and management direction.


Practice Lifecycle

Practices may operate in one of three states.

Active

  • Steward assigned
  • Artifacts maintained
  • Practice actively used

Emerging

  • Scope identified
  • Initial artifacts exist
  • Steward may be temporary

Unassigned

  • Practice recognized
  • Steward currently vacant
  • Future stewardship desired

Unassigned practices provide visibility into institutional capability gaps without requiring immediate organizational change.


Success Measures

Enterprise Architecture is successful when:

  • Technology decisions become easier to make.
  • Architectural knowledge becomes easier to find.
  • Reuse increases.
  • Duplicate effort decreases.
  • Teams engage earlier.
  • Innovation reaches production more quickly.
  • Lessons learned by one group benefit others.

Success is measured by increased visibility, improved collaboration, and the ability of the university to learn from and build upon technology change as it occurs.

Details

Details

Article ID: 2227
Created
Wed 9/30/26 4:00 PM
Modified
Wed 9/30/26 6:08 PM
Audience
Staff