Changing Your MFA Authentication Method

To avoid getting locked out of your account, use a current number for a phone you have with you at all times. Log into account.uark.edu to update your security info. 

To change your authentication method:

1. Go to account.uark.edu and log in with your @uark.edu email address and password.
   Note: You might be required to verify your account with your current authentication method.
2. Click “Edit Security Info” on the right under Manage Account. 
3. If the Default Sign-in Method listed does not say Authenticator app, click "Change" and then select Authenticator app from the drop-down menu. Click Confirm.
4. If Authenticator app is not listed, follow the instructions below to add it.

If the Authenticator app is not listed:

1. Click "+Add sign-in method."
2. Select Authenticator App and click Add. 
3. Follow the on-screen instructions to set up the app. 

For detailed instructions, skip to Step 3 in Registering Your UARK Account with Multi-Factor Authentication